Privacy Policy

Lyeska values its customers and understands the importance of protecting their privacy and security online. The following statement outlines our practices for gathering, using and protecting personal information. By using this site, you signify your assent to the Lyeska Privacy and Security Policy. This Privacy and Security Policy may be changed at any time by Lyeska. Your continued use of www.lyeska.com [the “Website”) following posting of changes to these terms will mean you accept these changes. If you have any questions regarding this Privacy and Security Policy, please send us an email addressed to info@lyeska.com.

 

Privacy and Security

The website is encrypted with an SSL Certificate to protect your online order information to maintain the highest level of confidence in the security of your personal information. This online payment processing company provides you with the assurance that the data exchanged with the site is secured and encrypted. Please note that some versions of browsers and some firewalls do not permit communication through secure servers. In that case, you will be unable to connect to the server, which means you will not be able to place an order. If you cannot access the secure server for any reason, please send an email to info@lyeska.com.

 

How we collect information

We collect information from you when you register on the site, place an order, respond to a survey or communication such as e-mail, or participate in another site feature.

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Cookies are small text files that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies do not store personal information about you, unless you knowingly provide it. We use cookies to store information and personalize your experience with our website. Only the website that places a cookie on your computer can read it and no other website may access the cookie that our website places on your computer.

IP addresses are used by your computer every time you are connected to the Internet.  IP is the method or protocol by which data is sent from one computer to another on the Internet. IP addresses are automatically collected by our web server as part of demographic and profile data. We will not use your IP address to attempt to identify your personal information.

 

How we use your information

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.

If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, you may request at anytime that we not email you in the future by clicking “unsubscribe” link which is included at the bottom of any e-mail that you receive from us. We will discontinue e-mail efforts as soon as practicable. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

We may use the personal or non-personal information we collect to analyze how our website is being used, and to improve the content of our website, and marketing and promotional efforts.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Lyeska. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Financial information and payment processing

Lyeska uses Authorize.net, a third party payment gateway, which is responsible for processing the financial information needed to complete your payments. Please review the privacy policy of Authorize.net which will apply to your use of this website, located at http://www.authorize.net/privacy for more information.

 

Children’s Protection

We do NOT solicit or knowingly collect any online information from children under the age of 13 without prior verifiable parental consent. If we receive actual knowledge that a subscriber to the Website is under the age of 13, we will remove all personally identifiable information about that person from our files. We believe strongly that parents should play an integral part in their child’s on-line experience and should monitor that activity to ensure on-line sites are respecting their child’s privacy.

 

Links with other Websites

This Website may provide links to other websites or resources over which Lyeska does not have control (“External Websites”). Such links do not constitute an endorsement by Lyeska of those External Websites. You acknowledge that Lyeska is providing these links to you only as a convenience, and further agree that Lyeska is not responsible for the content of such External Websites. Your use of External Websites is subject to the Terms and Conditions/Terms of Use and privacy policies located on the linked to External Websites.

 

Contact Us

If you have submitted personally identifiable information through this Website, or if someone else has submitted your personally identifiable information, and you would like to review, request changes or have that information deleted from our databases, please contact us via e-mail or send a letter to our Privacy Compliance Coordinator at the address indicated below. We will then use reasonable efforts to change or remove your personally identifiable information from our files, unless we are entitled or required to retain it pursuant to other agreements or by law. You may also contact us through either of the above methods to request or review the personally identifiable information that we have collected about you. We will use reasonable efforts to supply you with this information and correct any factual inaccuracies in this information. Contact us here.

 

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

 

Your consent

By using our site, you consent to our privacy policy.

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